chapter-1-introduction-to-supply-chain-management-19

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1. According to the text, key ingredients for
developing successful supply partnerships include all of the following EXCEPT:

a.

Personal relationships

b.

Individualized objectives

c.

Mutual benefits and needs

d.

Performance metrics

2. Which
of the following is important in developing successful relationships in a
partnership?

a.

Commitment by top management

b.

Interpersonal relationships
between employees of the companies

c.

Mutual/compatible needs that
result in a win-win situation for the partners

d.

All of these

3. Which
of the following is NOT important in developing a successful strategic
alliance?

a.

Developing performance
metrics

b.

Developing efficient
processes that will remain unchanged for the duration of the partnership

c.

Investigating the
capabilities and core competencies of the supplier

d.

Open lines of communication
that both promote sharing and secure confidentiality

4. According
to the text, one of the most basic and successful approaches to protecting
trade secrets is:

a.

Threat of litigation

b.

Working with law makers to
increase fines and sentences for those that steal trade secrets

c.

Requiring employees and
vendors to sign non-disclosure agreements

d.

Requiring employees and
partners to get ISO 9000 certified

5. According
to the text, the goal of a good performance evaluation system is to provide
metrics that are:

a.

Understandable, easy to
measure, focused on value-added results

b.

Understandable, quantitative,
focused of cost-related results

c.

Understandable, qualitative,
focused on performance-related results

d.

Understandable, quantitative,
focused on quality-related results

6. The
combination of the purchase price of a good and additional costs incurred
before or after product delivery can be referred to as:

a.

Total cost of acquisition

b.

Total cost of ownership

c.

Purchase requisition cost

d.

Total procurement cost

7. Costs
associated with investigating alternative suppliers and investigating
alternative delivery options can be classified as:

a.

Pre-transaction costs

b.

Post-transaction costs

c.

Transaction costs

d.

All of these

8. The
process of certifying a new supplier is considered what type of major cost
category?

a.

Pretransaction Cost

b.

Supplier-Development Cost

c.

Transaction Cost

d.

Turnover Cost

9. Field
failures, loss of goodwill, a decreased reputation, and warranty costs can all
be classified as:

a.

Pre-transaction costs

b.

Post-transaction costs

c.

Transaction costs

d.

All of these

10. Which
of the following is TRUE?

a.

SRM software modules are very
affordable (less than $50,000) and can be implemented with a week.

b.

ISO 75000 is the supplier
award given to the highest rated supplier in Japan.

c.

The key to successful partnerships
is developing performance measures with weights greater than 3.50.

d.

Continuous improvement and
change management are both keys to building successful partnerships.

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