chapter-11-supervisory-leadership-and-the-management-of-change-2

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11. Alan delegates virtually
all authority and decision making to subordinates and refuses to become
involved in workplace decisions unless requested to do so. What style of
supervision is Alan following?

a.

Bureaucratic style.

b.

Autocratic style.

c.

General style.

d.

Free-reign style.

12. Participative management is most closely associated with:

a.

Autocratic supervision.

b.

Democratic supervision.

c.

General supervision.

d.

None of the above.

13. With a participatory style of management, which of the following
is TRUE?

a.

The supervisor consults with employees
before making a decision.

b.

Employees can make all the decisions.

c.

The supervisor must follow the
recommendations provided by others.

d.

The supervisor will use Theory X
principles.

14. In practice, supervisors usually blend their leadership
approaches, based on a number of considerations including all of the following,
EXCEPT:

a.

The situation at hand.

b.

The employee or employees who are
involved.

c.

To satisfice.

d.

The supervisor’s skill and experience.

15. Probably the most important factor in reducing employee resistance
to change is:

a.

The relationship between the
supervisor who is introducing the change and the employees.

b.

Having employees understand corporate
culture.

c.

Not permitting affected employees to
share in decision making about the change.

d.

Concealing the underlying reasons that
surround the change.

16. In order to overcome normal employee resistance to change, the
supervisor should:

a.

Keep the details of the change from
employees for as long as possible to avoid upsetting them needlessly.

b.

Meet any and all resistance with a
firm disciplinary hand.

c.

Consult with employees ahead of time
and explain to them the reasons and needs for the change.

d.

Threaten employees that if they do not
change, they will lose their jobs.

17. All of the following are reasons that employees resist change,
EXCEPT:

a.

Fear of economic loss.

b.

Fear of loss of status quo.

c.

Fear of loss of security.

d.

Fear of being up to date.

18. If an employee believes he/she has a great idea he/she should:

a.

Share the idea with family and
friends.

b.

Share the idea with others who may be
impacted by the idea.

c.

Share the idea with upper management
immediately.

d.

All of the above.

19. Employees are most likely to accept change if the supervisor is:

a.

Confident and trustworthy.

b.

Demanding.

c.

Aggressive.

d.

Employees are never accepting of
change.

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