credibility-may-be-one-of-the-important-components-of-leadership-success-3

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26.

_______ is an effort
to attain objectives by attacking or hurting others.

A.

Acquiescence

B.

Aggression

C.

Autonomy

D.

Assertiveness

27.

Which of the
following is not mentioned in the text as a way to increase our
assertiveness?

A.

Use
“I” statements.

B.

Learn to say
yes.

C.

Monitor your
inner dialogue.

D.

Be
persistent.

28.

What is the most
important step in conducting a meeting?

A.

List the
objectives.

B.

Determine if
it is necessary.

C.

Develop a
plan for attaining objectives.

D.

Make it
convenient for all participants.

29.

One way to maximize
the attendance and benefits of a meeting is to

A.

make it
convenient.

B.

encourage
participation.

C.

stick to the
agenda.

D.

provide
pertinent materials.

30.

_______ is defined
as the process by which we perceive and respond to situations that challenge
us.

A.

Performance

B.

Depression

C.

Emotion

D.

Stress

31.

The ____ experience
one has with a task, the ____ difficult it becomes.

A.

less, more

B.

more, more

C.

more, less

D.

easier, more

32.

All if the following
are guidelines for effectively management stress to prevent it from becoming
excessive except for

A.

monitoring
your own and your followers’ stress levels.

B.

identifying
the cause of the stress.

C.

avoiding
exercise late in the day.

D.

learning to
relax.

33.

Which of the
following were mentioned as ways to live a healthier lifestyle in order to
help manage stress?

A.

Deep
breathing techniques.

B.

Abstention
from tobacco.

C.

Do not consume
alcohol.

D.

All of these
were mentioned as ways to live a healthy lifestyle.

34.

The correct sequence
of events that take place in stress management according to the ABC model
is

A.

the
triggering event followed by feelings and behaviors.

B.

the
triggering event, followed by your thinking and then feelings and
behaviors.

C.

the
triggering event followed by feelings and behaviors and then your thinking.

D.

None of these
is correct.

35.

______________ use a
graphic approach to systematically represent the root causes of a problem,
the relationships between different causes, and sometimes a prioritization of
which causes are most important.

A.

Cause
analysis approaches

B.

Force field
analyses

C.

Cause-and-effect
diagrams

D.

Root-cause
diagrams

36.

Using the example of
starting a new exercise program, which of the following would be a
restraining force in a force field analysis?

A.

Dissatisfaction
with appearance.

B.

Coworker
group entering a 10k run.

C.

No regular
exercise partner.

D.

Boyfriend or
girlfriend is a “health nut”.

37.

Having an inability
or difficulty seeing fresh uses for things we are very familiar with
describes the mental block psychologists refer to as

A.

functional
fixedness.

B.

Synectics.

C.

brainstorming.

D.

seeing things
in a new way.

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