uop-ops571-week-6-quiz-100-correct

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• 1 According to the
theory of constraints, which of the following would be included in the
Throughput operational measurement?

Finished goods

Work in process

Goods sold

Raw materials

Correct

• 2

According to the theory of constraints which of the
following is a FINANCIAL measurement that can be used to measure the firm’s
ability to make money?

Operating expenses

Inventory

Sales

Cash flow

Correct

• 3

Statistical Process Control (SPC) and data from the actual
process to statistically monitor the process over time are employed during
which step of the DMAIC cycle?

Control

Measure

Improve

Define

Correct

• 4

According to Goldratt, which of the following is defined as
“any resource whose capacity is less than the demand placed on it”?

Buffer resource

Bottleneck resource

Nonbottleneck resource

Capacity-constrained resource

Correct

• 5

Identifying critical-to-quality characteristics (CTQs) takes
place in which step of the DMAIC methodology?

Measure

Improve

Define

Analyze

Correct

• 6

Which of the following are examples of Goldratt’s Rules of
Production Scheduling?

Nonbottlenecks govern throughput

Utilization and activation are the same

Balance flow, not capacity

An hour saved at a bottleneck is a mirage

Correct

• 7

The Shingo system of quality control relies heavily on
fail-safe procedures or devices called what?

CTQs

Poka-yokes

DPMO’s

Checklists

Correct

• 8

A bottleneck in a manufacturing process may be targeted and
eliminated by employing which of the following?

Increase the capacity of a nonbottleneck resource.

Install more efficient equipment where capacity is less than
the demand.

Increase the idle time of a capacity-constrained resource in
the system.

Increase labor equally throughout the system.

Correct

• 9

Goldratt’s theory of constraints (TOC) could be restated
using which of the following?

A system with constraints will not be able to achieve its
goals

Continuous adjustments after a constraint problem is solved
will cause more problems

Any system is limited in achieving more of its goals by a
very small number of constraints

A system constraint cannot be identified and thus cannot be
improved

Correct

• 10

According to the theory of constraints which of the
following can be a CCR?

A customer

An employee

Factory layout

Product design

Correct

• 11

The idea that statistical methods of quality control,
including six-sigma, does not prevent defects, is central to what alternative
quality system?

SQC methods

DMAIC cycle

Deming PDCA cycle

Shingo System

Correct

• 12

According to the theory of constraints, which of the
following is an OPERATIONAL measurement that can be used to measure the firm’s
ability to make money?

Net Profit

Inventory

Unit cost

Operating revenue

Correct

• 13

The Shingo approach to quality control depends on which of
the following?

Use of statistically based approaches to quality control

Use of source inspection on 100% of the items produced

Extensive use of control charts

Use of a sophisticated method of acceptance sampling

Correct

• 14

The DMAIC cycle of Six Sigma is similar to which of the
following quality management topics?

Continuous improvement

SERQUAL

External benchmarking

ISO 9000

Correct

• 15

Which of the following is a focusing step of Dr. Eli
Goldratt’s theory of constraints?

Isolate constraints to reduce the constraint’s capacity.

Do not modify a process after improvement of a constraint is
achieved.

Align the whole system to support processes prior to the
constraint.

Identify system constraints that prevent the system from
achieving its goal.

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